Servicing, Maintenance & Warranty
Keep your gym performing at its best.
Contact the teamExpert support
Preventative maintenance advice
Warranty guidance
Servicing
Expert Support
Preventative Maintenance Advice
Warranty Guidance
Servicing
Replacement Parts
Our Aftercare Promise
At Apollo Fitness, we believe the true value of commercial gym equipment isn't measured on the day it's installed, it's measured over years of reliable performance.
That's why our support doesn't end after installation. From warranty assistance and replacement parts to maintenance and servicing, we're committed to helping you maximise the lifespan of your equipment, minimise downtime, and protect your investment for years to come.
We believe ongoing support is just as important as the initial installation.
From warranty assistance and replacement parts to preventative maintenance advice and servicing, we're here to help you protect your investment.
Why Regular Servicing Matters
EXTEND EQUIPMENT LIFESPAN
Regular servicing and preventative maintenance help reduce wear and tear, keeping your equipment in excellent condition and extending its lifespan.
MAXIMISE PERFORMANCE
Routine inspections and maintenance ensure your equipment operates smoothly, delivering reliable performance and reducing unexpected downtime.
IMPROVE USER SAFETY
Regular safety checks help identify worn or damaged components before they become a risk, providing a safer training environment for every user.
Warranty Information
| Warranty | Apollo Fitness | SHUA | Concept2 |
|---|---|---|---|
| Parts | 3 years | 7 years | 2 years |
| Frame/Steel | Lifetime | Refer to manufacturer | Refer to manufacturer |
| Labour | 1 year | 1 year | 1 year |
VIEW OUR PREVIOUS CUSTOMER PROJECTS
Preventative Maintenance
WEEKLY
Wipe down equipment.
Check for visible damage.
Tighten loose bolts.
Report any issues.
MONTHLY
Inspect cables and pulleys.
Check upholstery.
Lubricate moving parts where applicable.
Inspect flooring.
QUARTERLY
Complete a full equipment inspection.
Check bearings and moving components.
Test safety mechanisms.
Replace worn parts where required.
ANNUALLY
Book a professional service.
Carry out a comprehensive safety inspection.
Replace parts as needed.
Review equipment performance.
CONTACT INFO
SERVICING AND REPAIRS
Contact our dedicated servicing and repairs team to book a service, request a repair or enquire about warranty.
POST INSTALL AND ORDER SUPPORT
For questions post-install or order support, contact our suport team.